User Properties

Owned by Filip Torz
Last updated: Sept 19, 2024 by Anna Konieczna
3 min read

This section allows defining the list of properties and their types. Private properties defined here can later be assigned to users. Global properties will be automatically assigned to every user. All properties can also be assigned to inactive users.

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  1. Search - allows for searching for properties on the list

  2. Add user property - allows for adding a new property to the list

  3. Refresh - refreshes the list after changes

  4. Global - enabling this option makes the property visible on every user's profile, regardless of whether it has been assigned or has a value

  5. Show in Assignee details - enabling this option will cause the property and its assigned value to appear in the Assignee Details panel on tasks

  6. Show in Reporter Details - enabling this option will cause the property and its value assigned to the Reporter to appear in the Reporter Details panel on tasks

  7. Field type - property type (e.g., date, date/time, text) set during property creation. The property type affects how its value is filled in

  8. Actions menu - an option to delete existing user property

Creating a new property

To create a new property, which can later be assigned to a user or set as a global property (automatically assigned to all users), select the Add user property button:

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Next, fill out the form with the name of the new property, the field type, and specify whether the property should be a global property:

The available property types are:

  • String - text field with a limit of 255 characters

  • Number - numeric field, either integer or floating-point

  • Boolean - allows input of true/false values

  • Date - allows entry of a date as the value

  • Datetime - allows entry of a date and time as the value

  • Text - text field with a limit of 5000 characters

  • URL - allows entry of a website URL (which will be displayed as a link)

Editing the property name

To edit the property name, click on the name:

An inline edit will appear, allowing the name to be changed and changes to be either accepted or rejected:

Changing the order of presentation on screens

On the property list, global properties are always displayed first, followed by private properties.

The layout of properties displayed on the user list can be changed by moving property levels on the list using the iconimage-20240705-104223.png . After changing the order in the list, the sequence of property display on the screens will also be updated. This option allows properties to be arranged from the most important to the less important, ensuring they are presented in a specific order.

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