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The Import & export section is divided into two tabs: Import and Export. It allows for data processing in two areas:

  • Organizations

  • Users properties

This functionality allows for the preparation of a user summary, as well as making bulk changes to properties and organizational affiliations.

Import & export does not allow the creation of new properties or new organizations and their levels- these actions must be performed from the add-on settings.

Export

Users with properties

In the case of exporting users properties, the resulting CSV/XLS file will contain:

  • Display name

  • Columns with properties

Users organizations

In the case of exporting users organizations, the resulting CSV/XLS file will contain:

  • Display name

  • Columns with organizations

Import

In the case of importing users with properties/with organizations, a CSV file should be used.

The imported file should contain all the columns as the previously exported file.

To upload a file, drag it to the appropriate area based on the type of data being imported.

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After dragging, a window will appear where you can make changes at the user level. This is particularly important in cases where there are users with the same first and last names in the Jira system.

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