The Import import & export section is divided into two tabs: Import and Export. It allows for data processing in two areas:
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Import & export does not allow for the creation of new properties or new organizations and their levels- these actions must be performed from the add-on settings.
Export
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Users with properties
In the case of When exporting users properties, the resulting CSV/XLS file will contain:
Display nameUsername
Columns with properties
Users with organizations
In the case of When exporting users organizations, the resulting CSV/XLS file will contain:
Display nameUsername
Columns with organizations data: Level, Job Title, Manager, Resource Identifier
Import
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When importing users with properties/with organizations, a CSV file with UTF-8 encoding (comma-separated) should be used.
The imported file should contain all the columns as the previously exported file.
To upload a file, drag it to the appropriate area based on the type of data being imported.
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After dragging, a window will appear where you can make changes at the user level. This is particularly important in cases where there are users with the same first and last names in the Jira system.
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